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      What VIP Administration Includes

      VIP administration includes

      • all standard administration services,
      • response time to a ticket up to 10 minutes,
      • solving all problems as a matter of priority,
      • installation and configuration:
      • backup systems,
      • VPN,
      • Jabber,
      • monitoring systems,
      • anti-virus scan,
      • other client software by agreement,
      • system performance control (more fine tuning and optimization if necessary),
      • ensuring the security of your server if necessary (firewall),
      • software protection against DDoS attacks (for dedicated servers),
      • analysis of system log files (to eliminate problems and their causes),
      • installation of basic software updates if necessary (hotfixes).

      The VIP administration service can be canceled no earlier than 3 months after activation.