What VIP Administration Includes

VIP administration includes

  • all standard administration services,
  • response time to a ticket up to 10 minutes,
  • solving all problems as a matter of priority,
  • installation and configuration:
  • backup systems,
  • VPN,
  • Jabber,
  • monitoring systems,
  • anti-virus scan,
  • other client software by agreement,
  • system performance control (more fine tuning and optimization if necessary),
  • ensuring the security of your server if necessary (firewall),
  • software protection against DDoS attacks (for dedicated servers),
  • analysis of system log files (to eliminate problems and their causes),
  • installation of basic software updates if necessary (hotfixes).

The VIP administration service can be canceled no earlier than 3 months after activation.