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VPS Service Restrictions

This article explains the network load and bandwidth restrictions applied to VPS services, including recommended traffic limits for different tariff plans and port speeds.

Bandwidth Load

Despite the fact that we provide a port speed of 1 Gbps and do not take into account traffic (unmetered), the service is not designed for continuous, extremely high traffic usage.

Recommended average/constant load per bandwidth for VPS should not exceed:

For VPS with 1Gbps port:

  • Tariff Lite: 10 Mbps
  • Tariff Start: 15 Mbps
  • Tariff Medium: 2 0Mbps
  • Tariff Premium: 50 Mbps
  • Tariff Elite: 8 0Mbps
  • Tariff Exclusive: 100 Mbps

For VPS with a 1 Gbps port in Singapore, Japan, Hong Kong, UAE, Australia, Turkey, Indonesia, Malaysia, Thailand, Brazil, Argentina, Mexico, Chile, Colombia, and Peru:

  • Tariff Lite: 5 Mbps, traffic limit 1000 GB/month, overage cost $0.01 per 1 GB
  • Tariff Start: 10 Mbps, traffic limit 2000 GB/month, overage cost $0.01 per 1 GB
  • Tariff Medium: 15 Mbps
  • Tariff Premium: 20 Mbps
  • Tariff Elite: 30 Mbps
  • Tariff Exclusive: 50 Mbps

If you need more bandwidth, you can add an additional 10 Mbps for the following prices depending on the location:

  • EU & USA: $2 per 10 Mbps
  • LATAM: $9 per 10 Mbps or $80 per 100 Mbps
  • Australia: $25 per 10 Mbps
  • Asia: $15 per 10 Mbps
  • UAE: $40 per 10 Mbps
  • Turkey: $25 per 10Mbps

IMPORTANT: If a symmetrical load on the bandwidth is detected, both incoming and outgoing traffic will be taken into account.

We reserve the right to limit the bandwidth to the above values only in case of constant abuse or if the excess creates problems for other customers.

Example 1: Tariff Medium.

Every day from 6 PM to 10 PM, you have a maximum traffic peak on your site, and the load on the bandwidth from the standard 10 Mbps increases to 40 Mbps. No sanctions from our side will follow for such a temporary increase.

Example 2: Tariff Lite.

Every day, for several days/weeks, we see a constant load on the bandwidth of over 50 Mbps. Depending on the total load on the head server bandwidth, we can decide on forced limiting up to 10 Mbps.

Notice of Restrictions Application

  1. If the excess VPS load affects other clients → restrictions are imposed immediately. The VPS user is notified through tickets.
  2. If the excess VPS load does not affect other clients and is not critical at the moment → the user is informed about the excess load for the current tariff plan. Within 24 hours, it is necessary to reduce the load or switch to another tariff plan (if there is no response, a limit is introduced). The VPS user is notified through tickets.

ATTENTION!

Be sure to read the dedicated servers and VPS terms and conditions.

If you have any questions, you can ask them in the online chat in the lower-right corner of the site or create a request to the support service through the ticket system.