FAQ and Troubleshooting

Here you’ll find answers to the most common questions and practical solutions to typical issues when working with is*smart and the is*ai Panel.

№	Problem	Solution
1	I purchased issmart, but I don't see the isai Panel** option.	Check that your is*smart subscription is active in your account. Reload the page or log out and back in. If the option doesn't appear, contact support by submitting a ticket in your account.
2	The portal https://ai.ishosting.com/ isn't opening or is loading.	Check your internet connection, try a different browser, or try incognito mode. Disable extensions (AdBlock/script blockers) for this domain, and clear the cache and cookies in the current browser.
3	Responses are in the wrong language/too brief.	At the end of your request, clearly indicate "Answer in English (or another language you prefer)" and add the following format: "with examples," "step-by-step," or "as a list." Also, try a different model.

If you have any questions, you can ask them in the online chat in the lower right corner of the site or by ticketing the Techsupport Department.

This article covers common questions and troubleshooting tips for is*smart and the is*ai Panel, helping you quickly resolve access and response issues.