--- title: Documents and Policies | Help Center description: Documents and Policies --- [Skip to content](https://help.ishosting.com/en/documents-and-policies#main-content) - [English](https://help.ishosting.com/en/documents-and-policies) - [Русский](https://help.ishosting.com/ru/документы-и-политики) English Show submenu for translations [![is\*hosting](https://help.ishosting.com/hubfs/Logo_Ishosting_mono-1.svg)](https://help.ishosting.com/en) - [Blog](https://blog.ishosting.com/en) - [Support](https://my.ishosting.com/en/tickets) Open main navigation Close main navigation - [Blog](https://blog.ishosting.com/en) - [Support](https://my.ishosting.com/en/tickets) - - [English](https://help.ishosting.com/en/documents-and-policies) - [Русский](https://help.ishosting.com/ru/документы-и-политики) English Show submenu for translations - [Go to ishosting.com](https://ishosting.com/) [Go to ishosting.com](https://ishosting.com/) Hello. 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[Documents and Policies](https://help.ishosting.com/en/documents-and-policies) # Documents and Policies ## General - [Server Refusion Rules](https://help.ishosting.com/en/server-refusion-rules) - [Data Processing Overview](https://help.ishosting.com/en/data-processing-agreement) - [Subscription Overview](https://help.ishosting.com/en/subscription-overview) - [Subscription Policy \[EU\]](https://help.ishosting.com/en/subscription-policy) - [Subscription Policy \[HK\]](https://help.ishosting.com/en/subscription-policy-hk) - [Abuse Handling Overview](https://help.ishosting.com/en/abuse-handling-overview) - [Abuse Handling Policy \[EU\]](https://help.ishosting.com/en/abuse-handling-policy) - [Abuse Handling Policy \[HK\]](https://help.ishosting.com/en/abuse-handling-policy-hk) - [Service Level Agreement (SLA)](https://help.ishosting.com/en/service-level-agreement-sla) - [Security, KYC & Compliance Overview](https://help.ishosting.com/en/security-kyc-compliance-policy) - [Guidelines for Acceptable Use](https://help.ishosting.com/en/acceptable-use-policy) - [Refund Provisions](https://help.ishosting.com/en/refund-provisions) - [Refund Policy \[EU\]](https://help.ishosting.com/en/refund-policy) - [Refund Policy \[HK\]](https://help.ishosting.com/en/refund-policy-hk) - [Rules for Payment of Dedicated Servers and VPS Rental Services](https://help.ishosting.com/en/rules-for-payment-of-dedicated-servers-and-vps-rental-services) - [Regulations on Server Administration](https://help.ishosting.com/en/regulations-on-server-administration) - [Privacy Overview](https://help.ishosting.com/en/privacy-policy) - [Do I Need to Provide Passport Data When Registration?](https://help.ishosting.com/en/do-i-need-to-provide-passport-data-when-registration) - [Rules for Using Dedicated Servers and VPS](https://help.ishosting.com/en/dedicated-servers-and-vps-terms-and-conditions) - [Cookies and Tracking Technologies](https://help.ishosting.com/en/cookies-and-tracking-technologies) - [Cookie Policy \[EU\]](https://help.ishosting.com/en/cookie-policy) - [Cookie Policy \[HK\]](https://help.ishosting.com/en/cookie-policy-hk) - [Why Do I Need to Complete KYC?](https://help.ishosting.com/en/why-do-i-need-to-complete-kyc) - [Security Measures](https://help.ishosting.com/en/security-measures) - [Security Policy \[EU\]](https://help.ishosting.com/en/security-policy) - [Security Policy \[HK\]](https://help.ishosting.com/en/security-policy-hk) - [Value Added Tax (VAT) Policy](https://help.ishosting.com/en/value-added-tax-vat-policy) See less ▼ ## Company - [The Physical Location of Our Servers](https://help.ishosting.com/en/the-physical-location-of-our-servers) - [Safety Memorandum](https://help.ishosting.com/en/safety-memorandum) - [Virtual Private Servers](https://help.ishosting.com/en/virtual-private-servers#main-content) - [Getting Started](https://help.ishosting.com/en/virtual-private-servers#getting-started) - [Working with VPS](https://help.ishosting.com/en/virtual-private-servers#working-with-vps) - [Software](https://help.ishosting.com/en/virtual-private-servers#software) - [Backup and Data Storage](https://help.ishosting.com/en/virtual-private-servers#backup-and-data-storage) - [Additional Services](https://help.ishosting.com/en/virtual-private-servers#additional-services) - [VPS Load](https://help.ishosting.com/en/virtual-private-servers#vps-load) - [Other Issues](https://help.ishosting.com/en/virtual-private-servers#other-issues) - [Dedicated Servers](https://help.ishosting.com/en/dedicated-servers#main-content) - [Getting Started](https://help.ishosting.com/en/dedicated-servers#getting-started) - [Working with Dedicated Server](https://help.ishosting.com/en/dedicated-servers#working-with-dedicated-server) - [Additional Services](https://help.ishosting.com/en/dedicated-servers#additional-services) - [Other Issues](https://help.ishosting.com/en/dedicated-servers#other-issues) - [Server Administration](https://help.ishosting.com/en/server-administration#main-content) - [API](https://help.ishosting.com/en/server-administration#api) - [Windows Instructions](https://help.ishosting.com/en/server-administration#windows-instructions) - [UNIX Instructions](https://help.ishosting.com/en/server-administration#unix-instructions) - [ispmanager](https://help.ishosting.com/en/server-administration#ispmanager) - [VestaCP](https://help.ishosting.com/en/server-administration#vestacp) - [DirectAdmin](https://help.ishosting.com/en/server-administration#directadmin) - [BitrixVM](https://help.ishosting.com/en/server-administration#bitrixvm) - [Security](https://help.ishosting.com/en/server-administration#security) - [DDoS Protection](https://help.ishosting.com/en/server-administration#ddos-protection) - [Working with Files](https://help.ishosting.com/en/server-administration#working-with-files) - [Databases](https://help.ishosting.com/en/server-administration#databases) - [PHP](https://help.ishosting.com/en/server-administration#php) - [Logs and Statistics](https://help.ishosting.com/en/server-administration#logs-and-statistics) - [Diagnostics and Troubleshooting](https://help.ishosting.com/en/server-administration#diagnostics-and-troubleshooting) - [HestiaCP](https://help.ishosting.com/en/server-administration#hestiacp) - [cPanel](https://help.ishosting.com/en/server-administration#cpanel) - [aaPanel](https://help.ishosting.com/en/server-administration#aapanel) - [FastPanel](https://help.ishosting.com/en/server-administration#fastpanel) - [Other](https://help.ishosting.com/en/server-administration#other) - [Mail](https://help.ishosting.com/en/mail#main-content) - [Getting Started](https://help.ishosting.com/en/mail#getting-started) - [ispmanager](https://help.ishosting.com/en/mail#ispmanager) - [DirectAdmin](https://help.ishosting.com/en/mail#directadmin) - [VestaCP](https://help.ishosting.com/en/mail#vestacp) - [Other Issues](https://help.ishosting.com/en/mail#other-issues) - [VPN](https://help.ishosting.com/en/vpn#main-content) - [Getting Started](https://help.ishosting.com/en/vpn#getting-started) - [Android](https://help.ishosting.com/en/vpn#android) - [iOS](https://help.ishosting.com/en/vpn#ios) - [macOS](https://help.ishosting.com/en/vpn#macos) - [Mikrotik](https://help.ishosting.com/en/vpn#mikrotik) - [Linux](https://help.ishosting.com/en/vpn#linux) - [Windows](https://help.ishosting.com/en/vpn#windows) - [Amnezia VPN](https://help.ishosting.com/en/vpn#amnezia-vpn) - [Hysteria](https://help.ishosting.com/en/vpn#hysteria) - [Data Storage](https://help.ishosting.com/en/data-storage#main-content) - [Getting Started](https://help.ishosting.com/en/data-storage#getting-started) - [Backups](https://help.ishosting.com/en/data-storage#backups) - [Other](https://help.ishosting.com/en/data-storage#other) - [SSL Certificates](https://help.ishosting.com/en/ssl-certificates#main-content) - [Getting Started](https://help.ishosting.com/en/ssl-certificates#getting-started) - [Install](https://help.ishosting.com/en/ssl-certificates#install) - [Affiliate Program](https://help.ishosting.com/en/affiliate-program) - [​​Additional Services​](https://help.ishosting.com/en/additional-services#main-content) - [Additional IP](https://help.ishosting.com/en/additional-services#additional-ip) - [Control Panels](https://help.ishosting.com/en/additional-services#control-panels) - [Antivirus](https://help.ishosting.com/en/additional-services#antivirus) - [Client Area](https://help.ishosting.com/en/client-area#main-content) - [Balance History](https://help.ishosting.com/en/client-area#balance-history) - [Payment for Services](https://help.ishosting.com/en/payment-for-services#main-content) - [Getting Started](https://help.ishosting.com/en/payment-for-services#getting-started) - [My Account](https://help.ishosting.com/en/payment-for-services#my-account) - [Payments](https://help.ishosting.com/en/payment-for-services#payments) - [Other Issues](https://help.ishosting.com/en/payment-for-services#other-issues) - [Documents and Policies](https://help.ishosting.com/en/documents-and-policies#main-content) - [General](https://help.ishosting.com/en/documents-and-policies#general) - [Company](https://help.ishosting.com/en/documents-and-policies#company) - [Questions and Answers](https://help.ishosting.com/en/questions-and-answers#main-content) - [Control Panels](https://help.ishosting.com/en/questions-and-answers#control-panels) - [ispmanager](https://help.ishosting.com/en/questions-and-answers#ispmanager) - [Windows](https://help.ishosting.com/en/questions-and-answers#windows) - [Linux](https://help.ishosting.com/en/questions-and-answers#linux) - [Mail](https://help.ishosting.com/en/questions-and-answers#mail) - [Other](https://help.ishosting.com/en/questions-and-answers#other) - [Special Offers](https://help.ishosting.com/en/special-offers) - [is\*smart](https://help.ishosting.com/en/issmart#main-content) - [General Info](https://help.ishosting.com/en/issmart#general-info) - [Getting Started](https://help.ishosting.com/en/issmart#getting-started) - [API](https://help.ishosting.com/en/issmart#api) - [AI Models](https://help.ishosting.com/en/issmart#ai-models) - [List of Apps](https://help.ishosting.com/en/list-of-apps) [![is\*hosting](https://help.ishosting.com/hubfs/ishosting-logo-black.svg "is*hosting")](https://ishosting.com) Copyright © 2025, © Webrain OÜ