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Communicating with is*ai: Creating and Maintaining Chats

This article explains how to communicate with is*ai: start and manage chats, and write prompts to help you get more accurate and helpful answers.

Creating a Chat

Start a new conversation using these steps:

  1. Click New Chat.
  2. Select the correct model.
  3. Enter your message in the input field and send it.
    1

Managing Chats

Continue an existing conversation using these steps: 

  1. Select a chat from the list on the left.
  2. Ask a clarifying question — is*ai considers the context of previous conversations.
    2

Attaching Files and Additional Input Methods

Attach files or use additional input methods as follows:

  1. Click + icon next to the input field → select a file/document to attach to the chat.
    3
  2. Click microphone icon to record a voice message (if your configuration allows).
    4

Getting More Accurate Responses

Receive more accurate responses using these guidelines:

  1. Describe the goal: what exactly you want to receive (text, plan, code, table, recommendations).
  2. Add context: source data, constraints, audience, and response language.
  3. If the answer is incomplete, ask for additions or clarification on a specific point.
If you have any questions, you can ask them in the online chat in the lower right corner of the site or by ticketing the Techsupport Department.