Changing the Configuration of Dedicated Server

To upgrade a dedicated server - create a ticket in the billing section.

Describe in detail the changes to be made to the dedicated server.

If you increase the amount of RAM, you must turn off the server for 10-15 minutes. The shutdown time will be agreed upon with you in advance. Changes to the disk subsystem may take longer, depending on the specific task.

We can add/remove RAM and disks (HDD, SSD, NVMe) depending on the features of your tariff, change the number of additional IPs, change the channel bandwidth or change the traffic packet size. Unfortunately, it is impossible to change the processor or its number on the current server.  You will need to order a new server. The remainder of the funds for the current server is returned to your account balance after its actual shutdown.

To change the tariff, create a request in the billing section. The cost of additional resources for dedicated servers can be seen in the order section for a new similar server at step 3 of the order.

Please note that the cancellation of a dedicated server is carried out at least 15 days before the end of the rental period. An exception is the company's own servers NL3 and RU-xx. This is a requirement of the data centers that host the servers. Fulfillment of these conditions allows our clients to rent servers at a very low price.

If you have any questions, please create a ticket to technical support.