--- title: Why Can't the User Change the Password on Windows Server? description: When creating a new user, it is advisable to indicate the item "Require password change at next login." This will force the new user to change the password at the first login. 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How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.ishosting.com/en) 2. [Questions and Answers](https://help.ishosting.com/en/questions-and-answers) 3. [Windows](https://help.ishosting.com/en/questions-and-answers#windows) # Why Can't the User Change the Password on Windows Server? When creating a new user, it is advisable to indicate the item "Require password change at next login." This will force the new user to change the password at the first login. If you receive the error "The credentials used for the connection are invalid. Enter new credentials ”- change the authorization settings. This error is due to the fact that there are two types of authorization - client-side and server-side. When authorizing on the client side, the user can only enter a username and password to connect to the server. No other action is taken with the account. 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