- Help Center
- Virtual Private Servers
- Other Issues
What to Do If the Site Does Not Load Without a "www"?
If the site does not load at http: //www.domain.com - most likely you forgot to create an A record for www in the DNS settings.
To fix this, add an A record for the www subdomain with its IP address. It looks something like this:
www A 192.168.168.2
192.168.168.2 is the IP address to which the domain is connected.
You can change the A record at the domain registrar or at the DNS provider in the DNS settings.
If you have any questions, please create a ticket to technical support.