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Using IPMI

This article explains how to use IPMI for remote server management.

IPMI (Intelligent Platform Management Interface) is a dedicated server remote administration interface.

 is*hosting offers the following IPMI: 

  • IPMI Supermicro — Supermicro's built-in remote management interface that provides out-of-band server administration, including power control, hardware monitoring, KVM-over-IP remote console, and virtual media for OS installation.
  • IPMI ASRock — ASRock Rack's integrated IPMI solution for remote server management, offering power management, hardware health monitoring, remote console access (KVM), and virtual media support independent of the operating system.
  • iDRAC 8 (Dell) — Dell's Integrated Dell Remote Access Controller (8th generation) enables secure remote server management with advanced monitoring, remote KVM access, virtual media, firmware updates, and lifecycle management without requiring OS access.
  • iDRAC 9 (Dell) — the latest generation of Dell's Integrated Dell Remote Access Controller, featuring enhanced security, improved performance, HTML5-based remote console, virtual media, telemetry, automation capabilities, and comprehensive out-of-band server management.

IPMI's main functions include:

  • monitoring
  • remote management
  • OS reinstallation
  • power-on, power-off, and reboot
  • logging, and inventory, regardless of server operation

Since IPMI is a separate hardware and software device, it can function regardless of whether the server is currently on or off.

To connect to IPMI, you need:

  • request for access to the IPM
  • IPMI IP address, username and password
  • browser
  • Java (if you don't have Java installed, download it from the official website)

IPMI Access Request

IPMI access credentials are not sent automatically after server activation. If you need to connect to the server via IPMI, you must request access through the technical support ticket system.

To request IPMI access, follow these steps:

  1. Log in to your account.
  2. Create a new technical support ticket.
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  3. Specify the dedicated server for which you need IPMI access.
  4. Specify the public IP address you will use to connect to IPMI and the access period: 6 hours (default), 12 hours, 24 hours, 30 days, 90 days.
  5. Submit the ticket and wait for the technical support team to process your request.

Your IP address is required because IPMI access is restricted for security reasons.

Getting IPMI Access Credentials

  1. After processing your request, technical support will provide the information needed to connect to IPMI.
  2. Use the provided IPMI access credentials and connect from the same public IP address you specified in your support ticket.
  3. If you need to connect from a different IP address, please create a new support ticket and provide the new public IP address so that access can be configured accordingly.

If you have any questions, you can ask them in the online chat in the lower-right corner of the site or create a request to the support service through the ticket system.