Refund Policy

"WEBRAIN OÜ" company guarantees the provision of services in full in accordance with the selected tariff plan. The customer is solely responsible for purchasing, so no refunds are possible.

In order to choose a package of services that fully meets your requirements, we recommend using a free trial period.

We can also offer an exchange for our clients. To change service for another (with an equal or less price) - contact us within 7 days from the date of purchase. Exchanging for a service with a lower price, the difference in cost is not refundable.

In case of early termination of the "VPS", "BACKUP" service, dedicated servers of the "NL3" line, it is possible to return the balance of the paid funds to the balance of the personal account (as agreed with the administration). The balance can be used only to pay for services.