If ISPmanager Does not Start

This article will help you find out how to troubleshoot problems if ISPmanager does not start.

If the ISPmanager control panel does not open, and no error is displayed, there is an endless download, the problem may be in ihttpd, it is the embedded server. To fix the problem, do the following steps:

1. Connect to the server via SSH as root user.

2. To view the running ihttpd processes, enter:

ps aux | grep ihttpd

The output will look something like this:

root     12015  0.0  0.3 183552 13492 ?        Ss   12:43   0:01 /usr/local/mgr5/sbin/ihttpd

root     13274  0.0  0.0  15648  1000 pts/0    R+   15:12   0:00 grep --color=auto ihttpd

3. End current processes.

The ID of the running process is listed in the second column of the output. To end the first process, enter:

kill -9 12015

4. End the processes related to ISPmanager panel:

killall core

5. Change to the directory:

cd /usr/local/mgr5/var/.xmlcache/

6. Make sure you are in the correct directory. The entire line should look like this:

root@server:/usr/local/mgr5/var/.xmlcache# rm -rf ./*

7. Delete the entire contents of the directory to clear the cache:

rm -rf ./*

8. Return to your home directory:

cd ~

9. To restart ihttpd, run:

service ihttpd restart

10. To start the SPmanager control panel do:


11. Run the command:

netstat -nap | grep ihttpd

The output will look something like this:

tcp        0      0*               LISTEN      12015/ihttpd

As you can see from the output, ihttpd is listening on port 1500. That is, when accessing the panel, use the address:

If you have any questions, you can ask them in the online chat in the lower right corner of the site or by ticketing the Techsupport Department.