This article will help you find out how to troubleshoot problems if ISPmanager does not start.
If the ISPmanager control panel does not open, and no error is displayed, there is an endless download, the problem may be in ihttpd, it is the embedded server. To fix the problem, do the following steps:
1. Connect to the server via SSH as root user.
2. To view the running ihttpd processes, enter:
ps aux | grep ihttpd
The output will look something like this:
root 12015 0.0 0.3 183552 13492 ? Ss 12:43 0:01 /usr/local/mgr5/sbin/ihttpd
root 13274 0.0 0.0 15648 1000 pts/0 R+ 15:12 0:00 grep --color=auto ihttpd
3. End current processes.
The ID of the running process is listed in the second column of the output. To end the first process, enter:
kill -9 12015
4. End the processes related to ISPmanager panel:
killall core
5. Change to the directory:
cd /usr/local/mgr5/var/.xmlcache/
6. Make sure you are in the correct directory. The entire line should look like this:
root@server:/usr/local/mgr5/var/.xmlcache# rm -rf ./*
7. Delete the entire contents of the directory to clear the cache:
rm -rf ./*
8. Return to your home directory:
cd ~
9. To restart ihttpd, run:
service ihttpd restart
10. To start the SPmanager control panel do:
/usr/local/mgr5/bin/core
11. Run the command:
netstat -nap | grep ihttpd
The output will look something like this:
tcp 0 0 176.53.162.38:1500 0.0.0.0:* LISTEN 12015/ihttpd
As you can see from the output, ihttpd is listening on port 1500. That is, when accessing the panel, use the address:
https://176.53.162.38:1500
If you have any questions, you can ask them in the online chat in the lower right corner of the site or by ticketing the Techsupport Department.