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How to Install a SSL-certificate in ispmanager

This article provides a step-by-step technical guide on generating, requesting, and installing an SSL certificate in ispmanager 6.

Creating a CSR request in ispmanager

To generate a CSR request in ispmanager 6, follow these steps:

  1. Log in to the control panel as the root user.
  2. Enable SSL for the user:
    1. In the Users menu, under Accounts, select the user.
    2. Click Change user parameters.
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    3. Check the SSL box in the Access drop-down menu
    4. Click Save.
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  3. In the SSL Certificates section click CSR.
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  4. In the window that opens click Create request.
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  5. Create a request, filling in the fields in English, and click Create:
    1. Username – domain username.
    2. Domain name – the domain name to which the SSL certificate will be connected.
    3. CSR name – any name you choose (for example, domain name).
    4. Country code – a two-digit country code in capital letters (RU, US, NL, KZ, etc.).
    5. Region – province or region (Moscow region).
    6. City – city (Moscow).
    7. Organization – the official name of the organization (Company LTD).
    8. Organization unit – a subdivision of the organization (optional).
    9. Email – email address for communication. Please enter a valid address as it can be verified.
    10. The key length is 4096 or 2048.
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  6. To get a request code, select it from the list of requests and click SSL certificate information.
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  7. This private key is required when ordering a certificate.
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How to Order an SSL Certificate

To order a certificate, follow the link. Choose the type of certificate. Complete all fields in English.

  • Common Name – domain name of the site which is required the certificate  (must match the one specified in the CSR request).
  • Approver Email – the email address must be located on the domain for which the certificate is ordered. The confirmation of issue and the certificate will be sent to this email.
  • Web Server Type – type of web server. In most cases, this is Apache.
  • CSR – paste the CSR code that you saved in step 4 of the “How to generate a CSR code” section. CSR code starts with the line ----- BEGIN CERTIFICATE REQUEST ----- and ends with the line ----- END CERTIFICATE REQUEST ----- including these lines.
  • Admin Title – how to contact you.
  • Admin Fist Name – name.
  • Admin Last Name – surname.
  • Admin Organization – the name of the organization (Individual for an individual).
  • Admin Role – select Website Owner.
  • Admin Phone – your phone number in international format.
  • Admin Email – enter a valid email.
  • Admin Address – address (street, house).
  • Admin City – the name of the city in English.
  • Admin State – enter your region / state / district.
  • Admin Post Code – enter your postcode.
  • Admin Country – enter your country.

For some time, an email will be sent to the Approver Email to confirm the issue of the certificate. After confirming the issuance of the certificate, within 24 hours you will receive the certificate to the Approver Email.

Installing a Certificate in ispmanager

IF A REQUEST WAS CREATED IN ISPMANAGER PANEL, install the certificate in ispmanager 6 as follows: 

  1. From the SSL Certificates menu, select CSR.
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  2. Highlight the required request → click Confirm.
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  3. In the SSL certificate field, paste the contents of the certificate file.
  4. In the SSL Certificate chain field, paste the certificate chain.
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IF A REQUEST WAS CREATED NOT IN ISPMANAGER PANEL, install the certificate as follows:

  1. On the SSL Certificates page, click Add a certificate.
  2. Type of SSL Certificate – select Existing.
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  3. Fill in the fields:
    1. Username – select the user who owns the domain
    2. SSL certificate – paste the contents of the certificate file (file with .cer or .crt extension)
    3. SSL Certificate Key – Paste the contents of your private key file (file with a .key or .pem extension). The key is generated together with the CSR request.
    4. SSL certificate chain – insert the certificate chain.
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You have the opportunity to obtain a free Let's Encrypt certificate with subsequent renewals.

If you have any questions, create a ticket to support. Our experts will help you.