Adding, Declining, or Removing an Additional IP
This guide explains how to order, configure, and remove additional IPv4 and IPv6 addresses, including pricing, reboot requirements, refunds, and removal restrictions.
An additional IP address may be required when hosting multiple sites on the server. It is also recommended to use additional IPs if different user groups use the same server. In this case, you get the following benefits:
- Resistance to DDoS attacks. Typically, the attack targets the IP address, not a single site.
- The independence of the site from other sites located on the same server and their actions.
- Protection against blocking the site in search engines and getting into emergency situations of postal services.
To get an additional IP address, create a ticket to the Billing department.
The cost of the service:
- $4.00 USD per month for 1 IPv4 address for VPS.
- $5.00 USD per month for dedicated servers.
- A discount may be available for orders of more than 10 IPs.
- IPv6 addresses are provided free of charge for up to 64 per server in all locations (only for KVM virtualization), for more than 64, they cost $0.01 USD per IP.
After adding the IP address, we will need to reboot the server. Specify a convenient time to reboot the server (around the clock) in the ticket for adding an IP to the Billing department.
After that add the IP address in the server control panel:
- Adding IP Addresses — ispmanager
- Adding IP Addresses — VestaCP
- Adding IP Addresses — DirectAdmin
- Adding IP Addresses — Hestia
- Adding IP Addresses — cPanel
- Adding IP Addresses — aaPanel
- Adding IP Addresses — FastPanel
IP Address Removal
If you cancel the IP lease early, the fee for the current month is non-refundable, but the amount for future (unstarted) months is returned to your balance. For example, if a fee was charged on August 20th for an extension of the IP lease from September 1st to September 31st.
We cannot remove an IP address if it is listed in the Roskomnadzor (RKN) registry at https://eais.rkn.gov.ru/ and https://blocklist.rkn.gov.ru/.
You must contact Roskomnadzor at [email protected] and have the IP address removed from the registry (after removing the prohibited content from the IP address).
Only then can the IP address be removed from the server and payments for it cease.
If you have any questions, you can ask them in the online chat in the lower-right corner of the site or create a request to the support service through the ticket system.