I cannot pay for the service on time, how to get an extension?
Invoices for services are issued 15 days before the end of the rental period and are paid automatically if there are enough funds on the balance sheet. The invoice must be paid by the date indicated on the invoice.
If you are unable to pay for the service on time - create a ticket and notify us about it. In the ticket, indicate until what date you need a deferral and for what reason.
The maximum possible delay for VPS - 1 month, for dedicated servers - is agreed with the hosting administration on an individual basis.
Penalty for late payment of invoice - 10% of the service cost (charged after 15 days of delay). When creating a deferred ticket, you will avoid penalties and blocking.
If you have any questions, please create a ticket to technical support.