--- title: Using IPMI iDRAC 9 (Dell) description: Learn how to use IPMI iDRAC 9 (Dell) remotely to manage your server, access the KVM console, mount ISO images, control power, and troubleshoot common issues. --- [Skip to content](https://help.ishosting.com/en/using-ipmi-idrac-9-dell#main-content) - [English](https://help.ishosting.com/en/using-ipmi-idrac-9-dell) - [Русский](https://help.ishosting.com/ru/using-ipmi-idrac-9-dell) English Show submenu for translations [![is\*hosting](https://help.ishosting.com/hubfs/Logo_Ishosting_mono-1.svg)](https://help.ishosting.com/en) - [Blog](https://blog.ishosting.com/en) - [Support](https://my.ishosting.com/en/tickets) Open main navigation Close main navigation - [Blog](https://blog.ishosting.com/en) - [Support](https://my.ishosting.com/en/tickets) - - [English](https://help.ishosting.com/en/using-ipmi-idrac-9-dell) - [Русский](https://help.ishosting.com/ru/using-ipmi-idrac-9-dell) English Show submenu for translations - [Go to ishosting.com](https://ishosting.com/) [Go to ishosting.com](https://ishosting.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.ishosting.com/en) 2. [Dedicated Servers](https://help.ishosting.com/en/dedicated-servers) 3. [Working with Dedicated Server](https://help.ishosting.com/en/dedicated-servers#working-with-dedicated-server) # Using IPMI iDRAC 9 (Dell) ## This article explains how to use IPMI iDRAC 9 (Dell) for remote server management. **IPMI** (**Intelligent Platform Management Interface**) is a dedicated server remote management interface. This guide covers how to use **Dell IPMI (iDRAC version 9)** for remote server management. **Dell IPMI (iDRAC version 9)** is the ninth generation of the Dell Remote Access Controller (iDRAC), an embedded management interface for Dell PowerEdge servers. It allows remote hardware monitoring, power management, HTML5-based KVM access, virtual media mounting, firmware updates, and diagnostics. After connecting to **iDRAC 9**, you can: - Monitor server hardware status remotely. - Access the HTML5 KVM console. - Install or reinstall operating systems using virtual media. - Manage server power without physical access. - Update firmware and view hardware logs. ### Logging in to iDRAC 9 and Managing Server Power 1. In the browser address bar, enter the **IPMI IP address**, and in the login dialog that appears, enter the **information** you received along with the IP address in your email after [submitting a support ticket](https://help.ishosting.com/en/using-ipmi) → click **Log In**. ![1](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-idrac-9-dell/en-using-ipmi-idrac-9-dell/1.png?width=670&height=602&name=1.png) 2. In the top navigation menu, under the **Configuration** tab, you can find the following: - Power Management - Virtual Console - Virtual Media - Licenses - System Settings - Asset Tracking - BIOS Settings - Server Configuration Profile ![4](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-idrac-9-dell/en-using-ipmi-idrac-9-dell/4.png?width=670&height=286&name=4.png) ### Connecting to the Server Console **Caution!** Remote console access is recommended for advanced users only. One of the **key advantages of iDRAC 9** is its **HTML5 virtual console**, which runs in modern browsers and does not require Java. To launch the remote HTML5 console, follow these steps: 1. Go to the **Configuration** tab → **Virtual Console** → **Start the Virtual Console**. ![5 console](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-idrac-9-dell/en-using-ipmi-idrac-9-dell/5%20console.png?width=670&height=287&name=5%20console.png) 2. Wait for the console to load. 3. You now have full remote access to the server's keyboard, mouse, and display, even if the operating system is not installed. ![6](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-idrac-9-dell/en-using-ipmi-idrac-9-dell/6.png?width=670&height=155&name=6.png) ### Mounting an ISO Image Virtual media allows you to install or reinstall an operating system remotely. To mount an ISO image, follow these steps: 1. In the top navigation menu, open **Configuration** → **Virtual Media** → **Connect Virtual Media**. ![virtual media 1](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-idrac-9-dell/en-using-ipmi-idrac-9-dell/virtual%20media%201.png?width=670&height=261&name=virtual%20media%201.png) 2. Click **Map CD/DVD** → locate the ISO file stored on your computer → **Map Device**.  ![virtual media 2](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-idrac-9-dell/en-using-ipmi-idrac-9-dell/virtual%20media%202.png?width=670&height=265&name=virtual%20media%202.png) 3. The server will recognize the ISO image as a local DVD drive. 4. If necessary: - Reboot the server. - Press F11 during startup. - Select the virtual CD/DVD device as the boot source. ### Using the Virtual Keyboard To use the virtual keyboard in the console, follow these steps: 1. Select **Keyboard** in the top menu of the server console. The virtual keyboard will appear. ![keyboard](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-idrac-9-dell/en-using-ipmi-idrac-9-dell/keyboard.png?width=670&height=354&name=keyboard.png) 2. Some key combinations cannot be sent directly because they are intercepted by your local OS, and selecting the combination will have the same effect as pressing them on a physical keyboard connected to the server. 3. To send custom key combinations, select **Console Controls** in the virtual console. 4. In the window that appears, click **General** → **Keyboard Macros** → select the desired key combination → **Apply**. ![keyboard macro](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-idrac-9-dell/en-using-ipmi-idrac-9-dell/keyboard%20macro.png?width=670&height=476&name=keyboard%20macro.png) 5. If the desired key combination is unavailable, use the virtual keyboard available in the console toolbar. ### Common Issues Using IPMI iDRAC 9 (Dell) When using IPMI iDRAC 9 (Dell), certain issues may arise. Below are the most common issues and possible solutions. #### Unable to Open the Virtual Console If the HTML5 console does not launch: - Refresh the page in your browser. - Try a different supported browser. - Disable browser extensions that may block pop-ups. - Check your network connection. - If the issue persists, please contact technical support. #### Unable to Mount Virtual Media If the ISO image is not detected: - Make sure the virtual media is mounted. - Check if the ISO file is corrupted. - Restart the virtual console and remount the image. - Reboot the server and select the virtual media from the boot menu. #### Unable to Access iDRAC If the iDRAC web interface is unavailable: - Make sure the IP address is correct. - Check your firewall or VPN settings. - Make sure HTTPS access is allowed. - If a restart of the management controller is required, please contact technical support. 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