--- title: Using IPMI ASRock description: Learn how to use IPMI ASRock remotely to manage your server, access the KVM console, mount ISO images, control power, and troubleshoot common issues. --- [Skip to content](https://help.ishosting.com/en/using-ipmi-asrock#main-content) - [English](https://help.ishosting.com/en/using-ipmi-asrock) - [Русский](https://help.ishosting.com/ru/using-ipmi-asrock) English Show submenu for translations [![is\*hosting](https://help.ishosting.com/hubfs/Logo_Ishosting_mono-1.svg)](https://help.ishosting.com/en) - [Blog](https://blog.ishosting.com/en) - [Support](https://my.ishosting.com/en/tickets) Open main navigation Close main navigation - [Blog](https://blog.ishosting.com/en) - [Support](https://my.ishosting.com/en/tickets) - - [English](https://help.ishosting.com/en/using-ipmi-asrock) - [Русский](https://help.ishosting.com/ru/using-ipmi-asrock) English Show submenu for translations - [Go to ishosting.com](https://ishosting.com/) [Go to ishosting.com](https://ishosting.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.ishosting.com/en) 2. [Dedicated Servers](https://help.ishosting.com/en/dedicated-servers) 3. [Working with Dedicated Server](https://help.ishosting.com/en/dedicated-servers#working-with-dedicated-server) # Using IPMI ASRock ## This article explains how to use IPMI ASRock for remote server management. **IPMI (Intelligent Platform Management Interface)** is a dedicated interface for remote administration of a dedicated server. This guide covers how to use **IPMI** on the **ASRock** platform for remote server management. **ASRock IPMI** is a built-in board management and monitoring interface (BMC) on servers with ASRock motherboards. It allows you to remotely power on, power off, configure, monitor, update BIOS, and install OS directly from a web browser, even when the system is completely powered off. Key Features: - **Remote KVM (iKVM)**: Power on, power off, or reboot the server remotely; redirect screen, keyboard, and mouse over the network. - **Virtual Media**: Mount ISO images for remote operating system installation. - **Hardware Monitoring**: Diagnostics of server hardware status and monitoring of fans, voltages, and temperatures without physical access to the server. ### ASRock IPMI Login and Server Power Management 1. In the browser address bar, enter the IPMI IP address. In the login dialog box that appears, enter the **credentials** you received along with the **IP address** in your email after [submitting a support ticket](https://help.ishosting.com/en/using-ipmi) → click Sign me in. ![1](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/1.png?width=670&height=291&name=1.png) 2. In the left navigation menu, select **Power Control**.  Here you can perform the following operations:  - **Power Off** — Performs a graceful shutdown of the operating system before powering down the server. - **Power On** — Turns the server on. - **Power Cycle** — Performs a normal reboot by powering off and then powering the server back on. - **Hard Reset** — Performs a forced reboot. Use only if the operating system is unresponsive and a normal reboot is not possible. - **ACPI Shutdown** — Shuts down the server immediately without a graceful operating system shutdown. ![2](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/2.png?width=670&height=259&name=2.png) ### Connecting to the Server Console **Caution!** Remote console access is recommended for advanced users only. To launch the remote console: 1. In the IPMI interface, open **Remote Control**. 2. If your firmware supports HTML5 KVM, installing Java is not required. 3. Click **Launch H5Viewer** if available. ![3](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/3.png?width=670&height=264&name=3.png) 4. Once the console is connected, you will have full access to your server's keyboard, mouse, and display, even if the OS is unavailable.  ![console 1](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/console%201.png?width=670&height=251&name=console%201.png) 5. If H5Viewer is unavailable, click **Launch JViewer**.  ![4](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/4.png?width=670&height=262&name=4.png) 6. To connect to the console, install the latest version of the [Java Runtime Environment](https://www.java.com/en/download/), if required by your browser or firmware version. 7. To download Java, set the cookie settings on this website to **Accept all** and click **Download Java for Desktops**. ![6](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/6.png?width=670&height=297&name=6.png) 8. To launch Java, click **Install** to agree to the licensing terms.  ![7](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/7.png?width=670&height=366&name=7.png) 9. If Java has successfully launched, the following window will appear → click **Close**.  ![8](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/8.png?width=670&height=365&name=8.png) 10. You may also see a confirmation window when launching the console. Check the box next to "**I accept the risk and want to run this application**" → click **Run**.  ![10](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/10.png?width=544&height=374&name=10.png) 11. After connecting the console via JViewer, you will also have full access to your server's keyboard, mouse, and display, even if the OS is unavailable. ### Mounting an ISO Image ASRock IPMI allows you to boot the server from an ISO image stored on your local computer. To mount an ISO image: 1. Log in to the IPMI web interface on the ASRock platform, open **Remote Control** → click **Launch H5Viewer**. ![iso 1-1](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/iso%201-1.png?width=670&height=264&name=iso%201-1.png) 2. In the console that launches, click **Browse File** in the upper-right corner to select the ISO image for your OS.  ![iso 2-1](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/iso%202-1.png?width=670&height=281&name=iso%202-1.png) 3. Click **Start Media**.  ![iso 3-1](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/iso%203-1.png?width=670&height=342&name=iso%203-1.png) 4. Then reboot the server to boot from the virtual CD-ROM. ### Using the Virtual Keyboard To use the virtual keyboard in the console, follow these steps: 1. Select **Keyboard** in the top menu of the server console. The virtual keyboard will appear. ![virtual keyboard rock-1](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/virtual%20keyboard%20rock-1.png?width=670&height=338&name=virtual%20keyboard%20rock-1.png) 2. Some key combinations cannot be transmitted correctly from your local OS because they are intercepted before reaching the remote session. To send these key combinations, open **Send Keys** in the remote console menu and select the desired key combination.  ![virtual keyboard rock send keys-1](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/virtual%20keyboard%20rock%20send%20keys-1.png?width=670&height=337&name=virtual%20keyboard%20rock%20send%20keys-1.png) 3. Or open **Hot Keys** in the console menu and click **Add Hot Keys** to customize the key combination.  ![virtual keyboard rock add1-1](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/virtual%20keyboard%20rock%20add1-1.png?width=670&height=339&name=virtual%20keyboard%20rock%20add1-1.png) 4. Press **Insert** to confirm the selected key combination. Or click **Clear All** to cancel the key combination selection.  ![virtual keyboard rock add3-1](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/virtual%20keyboard%20rock%20add3-1.png?width=670&height=336&name=virtual%20keyboard%20rock%20add3-1.png) ### Common Issues Using ASRock IPMI Some issues may arise when using ASRock IPMI. Below are the most common issues and possible solutions. #### Unable to Connect to the KVM Console If you receive a connection error or are unable to open the remote console: - Make sure your browser allows pop-ups. - Make sure Java is installed if required by your firmware. - Try using a different supported browser. - If the problem persists, contact technical support to restart the IPMI management module. #### Error 500 Internal Server Error This error may occur when connecting via HTTP. 1. Use **HTTPS** instead of **HTTP**: **https://IPMI\_IP\_ADDRESS**. 2. Then log in again. #### Java Application Blocked When using the ASRock IPMI console on your computer for the first time, you may receive a notification about Java Runtime being blocked. This is a security alert from the Java system. 1. Add the IPMI address to the exceptions to allow the console to run normally. 2. To configure Java, run **Configure Java**: by default, **Start** → **Programs** → **Java**. ![start java-1](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/start%20java-1.png?width=670&height=678&name=start%20java-1.png) 3. In Settings, open the **Security** tab → click **Edit Site List...** next to the scrollable list.  ![java security-1](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/java%20security-1.png?width=530&height=594&name=java%20security-1.png) 4. Click **Add** → enter your **IPMI address** in the field, for example, **http://IP\_IPMI** or **https://IP\_IPMI**, where **IP\_IPM**I is **the IP address of your IPMI** → click **OK**.  ![add](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/add.png?width=525&height=377&name=add.png) 5. When connecting via the HTTP protocol, a warning will appear → click **Continue**:  ![warning-1](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/warning-1.png?width=508&height=321&name=warning-1.png) 6. The IPMI address has been added to the exceptions for normal console startup → click **OK**.  ![exceptional list ok-2](https://help.ishosting.com/hs-fs/hubfs/help/dedicated/working-with-dedicated-server/using-ipmi-asrock/using-ipmi-asrock-en/exceptional%20list%20ok-2.png?width=530&height=593&name=exceptional%20list%20ok-2.png) Java will now allow the IPMI console to start normally. 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